VITAE

Education

Ph.D. Information Science, January 2010
Rutgers University, New Brunswick, NJ

Dissertation title:
Adaptive Search Behavior: A Response to Query Failure

Committee:
Dr. Paul Kantor (chair)
Dr. Gretchen Chapman (Dept. of Psychology, Rutgers University)
Dr. Michael Lesk
Dr. Nina Wacholder

Graduate Certificate in Cognitive Science, 2009
Rutgers Center for Cognitive Science

M.B.A. Simmons College, Boston, MA, 1987
B.A. Bard College, Annandale-on-Hudson, NY, 1977

Academic Appointments

Assistant Professor , School of Library and Information Science,
Kent State University, August 2010 – present

Post-doctoral Research Associate , School of Communication and Information Rutgers University, September 2009 – June 2010

Instructor , School of Communication and Information
Rutgers University, Fall 2007 – Spring 2008

Teaching Assistant , School of Communication and Information
Rutgers University, Fall 2003 – Summer 2006 and Spring 2007

Research Interests

The psychology of information search, search behavior, search expertise, search education, the design of interactive retrieval systems, and digital libraries.

Grants and Support

• Principal investigator on Google Research Award , $76,000, for “A description of domain-independent search expertise”, awarded Summer 2011 [announcement] [recipients]
• Co-principal investigator on Google Research Award, $70,000, for "Why users don't take suggestions: Visual and semantic processing in the uptake of suggested query-terms ", Fall 2008, (with N. Wacholder)
• SCILS Graduate Fellowship, 2008-2009 Academic Year, Rutgers University, School of Communication, Information, and Library Studies
• Student Travel Grant, ACM Special Interest Group on Information Retrieval, $1,600, July 2008
• Co-principal investigator on SC&I Research Development Award, $2,100, for “Identifying factors that inhibit information seekers' recognition of useful query terms ”, Fall 2006, (with N. Wacholder)

Publications and Proceedings

Refereed conference proceedings:

• Smith, C.L. & Wacholder, N. (2010). Developing a detailed view of query reformulation: One step in an incremental approach. Paper presented at the American Society for Information Science and Technology Annual Meeting (ASIST '10) , Pittsburgh, PA. (32.7% acceptance rate)
• Smith, C.L. & Kantor, P.B. (2008). User adaptation: Good results from poor systems. Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval (SIGIR '08), Singapore, 147-154 (17% acceptance rate) [citations]
• Smith, C.L. (2008). Searcher adaptation: A response to topic difficulty. In Proceedings of the Annual Conference of the American Society for Information Science and Technology (ASIST '08), Columbus, OH.
• Barrett, L.P., de Richemond, J., Gal, C. S., Kantor, P. B., & Smith, C. L. (2008). Assessing the Impact of IAIMS on the UMDNJ “Information Workspace”. Poster presented at the Medical Library Association Annual Meeting (MLA ‘08 ), Chicago, IL. [pdf]
• Muresan, G., Smith, C. L., Cole, M., Liu, L., & Belkin, N. (2006). Detecting document genre for personalization of information retrieval. Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS '06), Kauai, HI. [citations]
• Muresan, G., Cole, M., Smith, C. L., Liu, L., & Belkin, N. (2006). Does familiarity breed content? Taking account of familiarity with a topic in personalizing information retrieval. Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS '06), Kauai, HI. [citations]
• Muresan, G., Liu, L., Cole, M., Smith, C. L., & Belkin, N. (2005). The effect of document readability on perceived familiarity and relevance. Proceedings of Proceedings of the Annual Conference of the American Society for Information Science and Technology (ASIST '05), Charlotte, NC.

Other workshops and conferences:

• Smith, C.L. (submitted). Position Paper: An HCIR Consortium for Completely Remote Client-side Methods. 5 th Workshop on Human-Computer Interaction and Information Retrieval (HCIR '11), Mountain View, CA.
• Smith, C.L. & Wacholder, N. (2010). Why do users neglect suggestions?: Effects of semantic relatedness and task on word recognition. Poster presented at the 2010 iConference, Urbana-Champaign, IL.
• Smith, C.L. & Wacholder, N. (2010). Why Users Don't Take Suggestions: Preliminary Results. Poster presented at the Association for Library and Information Science Education Annual Conference (ALISE '10), Boston , MA .
• Smith, C.L. (2009). Sensitivity to the results list : A response to poor system performance. Poster presented at the Association for Library and Information Science Education Annual Conference (ALISE '09), Denver, CO .
• Smith, C.L. (2008). What might users be learning from the system?. Workshop paper/poster presented at the Workshop on Human-Computer Interaction and Information Retrieval (HCIR '08), Seattle, WA.
• Smith, C. L. (2007). Stopping behavior in information search: The effect of recent search experience on expectations, confidence, and action. Presentation at Connections 2007, Philadelphia , PA.
• Barrett, L.P., de Richemond, J., Gal, C. S., Kantor, P. B., & Smith, C. L. (2007). Assessing the Impact of IAIMS on the UMDNJ “Information Workspace” . Poster presented at the American Medical Informatics Association 2007 Annual Symposium, IAIMS Program and Poster Session , Chicago , IL.
• Belkin, N., Cole, M., Gwizdka, J., Li, Y.-L., Liu, J.-J., Muresan, G., Roussinov, D., Smith, C. L., Taylor , A., Yuan, X.-J. (2005). Rutgers information interaction lab at TREC 2005: Trying hard. Paper presented at the Fourteenth Text Retrieval Conference (TREC2005), Gaithersburg , MD.
• Belkin, N., Chaleva, I., Cole, M., Li, Y.-L., Liu, L., Liu, Y.-H., Muresan, G., Smith, C. L., Sun, Y., Yuan, X.-J., & Zhang, X.-M. (2004). Rutgers' HARD track experiences at TREC 2004. Paper presented at the Thirteenth Text Retrieval Conference (TREC2004), Gaithersburg, MD.

Technical reports:

• Capra, R., Kules, B., Smith, C.L. , Tunkelang, D., & White, R.W. (in press). HCIR 2010: The fourth international workshop on human-computer interaction and information retrieval. SIGIR Forum, 44(2).

Talks

• Brown Bag Lunch at Rutgers University Library & Information Science Department, November, 2009: Why users don't take suggestions: Visual and semantic processing in the uptake of suggested query-terms.
• Invited talk at Syracuse University School of Information Studies, Brown Bag Lunch, October 2009: Why users don't take suggestions: Semantic processing during the search process (with N. Wacholder).
• Brown Bag Lunch at Rutgers University Library & Information Science Department, April, 2008: User Adaptation: Good Results from Poor Systems.

Additional Research Experience

Research projects:

• "Barriers to Innovation: Problems, Experiments, and Paths to Solutions. Final report on research conducted for the White Rose Health Innovation Project." 2006-07, Research Associate. Development, implementation, and analysis of online survey of health-related technology innovators in New Jersey, for the Brystra Corporation.
• Evaluation of the Integrated Advanced Information Management Systems (IAIMS) Operational Project. 2006. Research team member. Report writing and development of online survey, supervised by Dr. P. Kantor.
• Website Quality Study, 2006. Research team member. Automation of assessment instrument and evaluation of selected sites, supervised by Dr. C. McInerney
• Text REtrieval Conference (TREC) 2004, 2005. Research team member. Planning, analysis and writing, supervised by Dr. N. Belkin

Teaching

Teaching Interests:

Digital libraries, experimental methods, human-computer interaction, information retrieval, interactive search systems, information systems, and system evaluation.

Award:

Distinguished Achievement as a Part-time Lecturer,
Library and Information Science Department, Rutgers University SC&I,
December 2006

Courses taught: Kent State University

Courses taught: Rutgers University

Under development: Rutgers University

Service

School of Library and Information Science, Kent State University
Committee memberships:

• Educational Technology Committee, 2010 – present
• Student Academic Complaint Committee, 2010 – present
• Sub-committee on Administration & Financial Support, Committee on Accreditation, 2010 – present

Peer review activities: journals

• Journal of the American Society for Information Science and Technology , 2010
• Information Retrieval, 2009

Peer review activities: conferences

• ACM CHI Conference, 2010, 2011
• ACM SIGIR Conference, 2009, 2010
• Information Interaction in Context Conference (IIiX), 2010
• ASIST Annual Meeting, 2009
• IEEE International Conference on Intelligence and Security Informatics, 2005

Other committees:

• Workshop on Human-Computer Interaction and Information Retrieval
  • Steering Committee Member, 2010 – present
  • Local Arrangements Chair, HCIR 2010

Board Membership:

• Northern Ohio Chapter of The American Society for Information Science and Technology (NORASIST)
• Treasurere, 2011– present

Conference volunteer:

• Conference on Interdisciplinary Studies in Information Privacy and Security - 2007, 2008
• Greater New York Area DB/IR Day - 2006

Other:

• Graduate Student Representative, SC&I Research Development Committee, Fall 2006 - 2009
• PhD Peer Mentor, SC&I PhD Program, 2008-2009, inaugural academic year
• Coordination of SC&I Undergraduate Research Day, Spring 2008
• Development of content for online ITI Program Library Tutorial, implemented in conjunction with Alexander Library staff, Fall 2007

Professional Affiliations

Association for Computing Machinery

Association for Library and Information Science Education

The American Society for Information Science and Technology

Massachusetts Software Council Fellowship Program Internship, 2000;
User Interface Engineering (Jared Spool), Andover , MA

Founder, International Documentary Library Service, 1999 - present;
Designed, developed, and launched database-driven digital library for documentary film, television and radio

Management in various capacities in banking and investment services, including systems, operations, marketing, and business strategy.
BankBoston, Boston , MA, 1980 - 1998